Get in Touch
Have a question, found a bug, or want to suggest a feature? We'd love to hear from you!
Report a Bug
Found something that's not working right? Help us fix it!
Please include:
- Device model (e.g., iPhone 14, Pixel 7)
- OS version (e.g., iOS 17.2, Android 14)
- App version (found in Settings)
- Steps to reproduce the bug
- Screenshots or screen recordings if possible
Preferred: Use the in-app bug report feature (Settings > Report a Bug). This automatically includes device info!
support@shrimpkeepers.comRequest a Feature
Have an idea that would make ShrimpKeepers even better? I want to hear it!
Your ideas shape our roadmap!
Many features in ShrimpKeepers came directly from user suggestions. The in-app feature request system lets you submit ideas and vote on others.
Best way: Use the in-app feature request (Settings > Request a Feature). Your request goes directly to our backlog!
support@shrimpkeepers.comGeneral Questions
Questions about how the app works, your account, subscriptions, or anything else?
Business Inquiries
Press, partnerships, sponsorships, or other business matters.
- Press and media inquiries
- Partnership opportunities
- Affiliate programs
- Brand collaborations
Premium Support
Premium users get priority support with faster response times. Your questions jump to the front of the queue!
- 12-hour response time
- Priority queue
- Direct developer access
Self-Help Resources
Find answers to common questions
Join the Community
Connect with fellow shrimp keepers, share tips, and get advice from the community.
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